| Q- How much is
shipping
A-Shipping
S&H - $3.50 orders $1.00-$49.99 -
orders $50.00 / $99.00 S&H $5.50 - orders over 99.00 FREE / you MUST
select proper s&h on check out - we also offer PRIORITY / RUSH & EXPRESS
We ship First Class USPS.
You have the option to pay additional for
priority - is Priority shipping - this is how your order is shipped - this
is not RUSH - it will still take process time
Rush - rush orders are processed faster - normally ships within 2 days
Overnight Shipping - ships within 48 hours and shipped overnight (
express )
Overnight Shipping in small towns the USPS "states" it will take 2 days once
mailed
|
Q-
I was on your web site and wanted to know if there is a way of seeing
the label the way it would look with what I want on it before ordering.
A-I am sorry due to time
involved
and Internet swiping we no longer send samples before orders. When you
place your order
you can request proof to be sent to your through e mail. We will send
you a mock up - if you want ANY changes at that time we will do per your
request |
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| Q- What payments
do you accept?
A-We accept all major credit
cards, checks, debit cards
through a secure E Commerce Server we DO not have access to
any of your cc information Snail mail , personal checks, money orders
and WELL concealed cash ALL Snail Mail orders MUST be sent with order
form COMPLETELY filled out or hand write all information from order form
or we cannot process your order
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| |
| Q-We have a large
order - do you offer any price breaks or discounts?
A - Yes, we do offer a discount
for large orders - PLEASE e mail us and let us know product & qty
needing will will send you a discount code to save % off
questions PLEASE E mail  us
|
| Q- What if I do
not receive my order
A-Although this is RARE we have
had some orders get lost through the postal system. We take you at your
word if your order is not received PLEASE E mail us and we will ship you
another set out
PLEASE be sure and check vacation schedule & breaks |
| Q-How do I order?
A - We prefer all orders to come
through our web site - as this eliminates TYPO errors
All major credit cards and debit cards are accepted online
you may also elect the money order / check option on check out (for
mail in orders)
all CHECKS must clear before we ship your item
On each page
where the graphics are you can order directly under the graphic or there
will be an order form on the bottom of page
SHOPPING Cart you MUST have Cookies enabled - to add to cart
TO set your settings -
- Select "View | Internet Options..." from the main menu.
- Change to the "Security" tab.
- Select "Custom" and click "Settings..."
- Scroll down to the "Security" section.
- To enable: Select "Always accept cookies"
To disable: Select "Disable all cookie use"
To get a prompt: Select "Prompt before accepting cookies"
- Click "OK
|
| Q-Do you offer
Water Proof Labels?
A - We offer only 2 sizes at this time for
waterproof 2 x 4 and the 2 x 8.5
We use a high quality
laser printer - which means they will not rub off - if wet they still
will not run -if you need another size we do not offer as waterproof & you are ordering for Water Bottles or products to be
wet
We suggest Krylon - Crystal Clear Spray
you can purchase at any craft store
to spray on the label after it is placed on your product
this will give it the waterproof coating
and a nice clear shield on the product as well
Provides a Permanent, Protective Gloss Coating that dries in
minutes. This tough, clear finish will not yellow with age.
|
| Q- The labels I
purchased do not fit what I wanted to use on can you exchange them?
A- All of our labels are custom printed when you order
- there is no way we can offer a refund or replace - we HIGHLY suggest
for you to measure out what you will be placing them on to assure a
proper fit - you may want to measure on paper & cut out - then try on
your product to assure it will fit & or wrap properly
If we make an error on our part we we gladly refund or exchange
|
| Q- Why did I never
receive an e mail on my order
A- Many times our e mails go to spam
folders or junk mail - be sure and check your folders it has to do with
how you have your mail controls set up -
also, we have received replies as -
"I apologize for this automatic reply to your email.
To control spam, I now allow incoming messages only from senders I have
approved beforehand.
If you would like to be added to my list of approved senders, please
fill out the short request form (see link below). Once I approve you, I
will receive your original message in my inbox. You do not need to
resend your message. I apologize for this one-time inconvenience.
Click the link below to fill out the request:"
we do not fill out forms to send you e mails
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| Q- I saw a design I
liked but did not see if on specific label page I wanted to order
A- All of our designs can
be order on ANY of our products - each design should have a drop down
menu for you to select proper product - if you are on a page as Tic Tac
labels - there will be a section where you select the graphic - as you
view our categories of designs - write down the name & number come back
to the Tic Tac page to order and type in graphic desired / if you
are not sure or get confused please e mail us
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Have questions you think should have answers here?
PLEASE e mail us and let us know we will gladly add them on
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